FREQUENTLY ASKED QUESTIONS

How do I start a return?

We hope you love your order from JS71 but in the event that you don’t, simply email us at customercare@js71brand.com and we will assist you with your return.

When will my order arrive?

Once your order has been shipped, we will notify you via email with a tracking link.

Do you sell to wholesale accounts?

Yes we do! Complete the contact us section on our website and a wholesale rep will contact you within 24 hours.

How much is the shipping cost?

We offer complimentary shipping on all U.S. orders. We ship via Fed Ex ground.

Can I have my ordered expedited?

Upon check out, please indicate in the notes section your request for overnight or express shipping. Additional charges will be applied.


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